Terms of use

KB Manager for Zoho Desk - Pre-release documentation - Updated 22 October 2026.

Publisher: Atesen Software. Contact: support@atesensoftware.com.

Current availability

The extension is in pre-release. Its Zoho Marketplace submission, public installation, supported editions and regions, subscription billing, and final commercial terms are pending. This site provides product documentation and does not accept purchases or create subscriptions. A proposed price is not an active offer or a trial guarantee.

Authorized use

Use requires a compatible Zoho Desk account and permission to access or update the selected articles. You are responsible for selecting articles and reviewing proposed replacements before applying them. Do not use the extension to access content without authorization or bypass service access restrictions.

Maintenance and recovery

Article operations run individually and can partially succeed. Permissions, concurrent edits, service interruptions and API limits can prevent an update or restoration. Recovery depends on an available browser journal and conflict checks. Keep independent backups under your organization's policy. A CSV report is not a complete article backup.

Results and third-party services

Link status and article age are maintenance signals, not guarantees of content accuracy or destination availability. Zoho Desk is a third-party service with its own terms and availability. This is an independent extension; no endorsement by Swifteq is claimed.

Support and changes

Support is available through the contact above without a guaranteed response-time commitment. Review the privacy notice before using external link checks or storing recovery data. Final subscription, renewal, cancellation, refund and other commercial terms will be supplied before any paid purchase becomes available.